Chef amy freeze4/21/2024 ![]() ![]() ![]() Pappageorge said the emergence of robotics in the hospitality and service industry has been on the union's radar for years. That includes technology already at play at some resorts: self check-in stations, automated valet ticket services and robot bartenders known as “tipsy robots." ![]() Hospitality workers told The Associated Press in interviews over eight months of bargaining that they were willing to take a cut in pay while on strike to win stronger job protection against inevitable advancements in technology. “Technology was a strike issue and one of the very last issues to be resolved,” said Ted Pappageorge, the Culinary Workers Union's secretary-treasurer who led the teams that negotiated new five-year contracts, narrowly averting a historic strike at more than a dozen hotel-casinos on the Strip. The world's largest tech show put those fears back under the spotlight just a little over a month after the casino workers union in Las Vegas ratified new contracts for 40,000 members, ending a bitter, high-profile fight that called attention to AI's threat to union jobs. It is very scary and very eye-opening to see how humans can think of replacing other humans.” “It is very scary because tomorrow is never promised,” he said. It’s innovations like this that worry Roman Alejo, a 34-year-old barista at the Sahara hotel-casino on the Las Vegas Strip, who can't help but wonder if the clock is ticking on hospitality jobs in the age of AI. Robots of all kinds caused a stir on the show floor this week at the annual CES technology trade show in Las Vegas. Latte art is a skill that can take months if not years of practice to master - but not for this barista powered by artificial intelligence. LAS VEGAS – The barista tipped the jug of smooth, foamy milk over the latte, pouring slowly at first, then lifting and tilting the jug like a choreographed dance to paint the petals of a tulip. ![]()
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